Encourage Prompt Payment
There is no guaranteed way to ensure that all customers pay their bills on time. However the chance of late (or lost) payments can be minimised by putting in place some checks and procedures:
- Invoice promptly, don't leave it till the end of the month
- Issue timely statements and reminders
- Make sure you know who is responsible for authorising payment and when they are available to call - contact them as soon as any delays arise
- Prioritise your efforts on the largest outstanding debts
- Be persistent, follow up reminder letters with threats of legal action and be prepared to go through with a County Court action or using a debt collection service
- Involve legal experts and third parties to collect debts when necessary
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