Information and Communication Technology (ICT) can be used in all aspects of running a small business.  Producing professional documents and standard forms, sending and receiving information, research, marketing, keeping customer contact details up-to-date and routine accounting tasks can all be done on a PC.  A database becomes an essential resource when you need to share information with other staff in a growing organisation.
   

Learndirect offer a range of introductory courses designed to show how ICT can be used in business.  Practical help and advice is available from Bristol's UKOnline centres - use Find Your Nearest... 

Business Match can put you in touch with a busines advisor who can help you understand your ICT needs.  Business West provides an ICT advisory service (which may be chargeable).  You can also find a local accredited ICT business advisor who will offer practical suggestions through Technology Means Business.
 

The Home Office has announced a new virus alert site - ITsafe.  It's designed to provide both home users and small businesses with proven, plain-English advice to help protect computers, mobile phones and other devices from viruses, hackers and other malicious attacks.

Broadband offers a vast improvement in the scope and speed of internet service.  Users can access and communicate information more quickly.  Businesses can make significant improvements in efficiency and profitability.  

The IT@Work project is offering free business support and website development funding (up to £500).  This is a Broadband partnership for the West of England sub-region.  Further details on www.businesswest.co.uk/itatwork.  Connecting South West shows successful case studies of broadband utilisation by a range of small businesses from similar partnerships across the South West region.

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